If your PC is not working, it is obvious and your choices are relatively simple. If it is important to have it working, you fix it or find someone who can. Fixing it, however, can be a VERY complicated process, not to mention expensive. More on this later.
What is not so obvious may be more of a problem than a non-working system. If your PC has become infected with a PC Virus, the only symptom you might notice is slower response. Other signs could be a lot of hard disk activity and/or a lot of traffic to/from the Internet. Worst case, you have a PC that does nothing.
Unfortunately, the impact of some of the thousands of "mal-ware" infections coming from web sites and malicious email can be very serious. While many are merely nuisance items, to the casual user it is difficult to determine what is wrong, let alone how to make your PC healthy again.
In a perfect world we would not need fire walls and anti-virus / spy ware protection or an Operating System that requires security fixes on a weekly basis. In the real world we need MORE than those tools, because the threat changes and increases faster than the protection.
The good news is, A PC is an amazing and complicated device. Connected to a broadband Internet connection (cable or DSL) it provides not only access to a wealth of information and entertainment, but the processing power to analyze, manipulate, and store an enormous amount of results in your own computer.
The bad news is, A PC is an amazing and complicated device, emphasis on complicated. And when something is not working, who do you call? You think you might have a Windows problem, so you call Microsoft. If you brought the computer from Dell, Microsoft tells you to call Dell. You call Dell and get someone (eventually) that you may have trouble understanding. Even if Dell helps you determine you have a hardware problem, and you still have a warranty, and maybe you even paid for on-site repairs, and the technician shows up and replaces your hard drive with a new one, then he/she leaves and you still have a broken system because the warranty does NOT include restoring any information on the new hard drive.
I will end this story here. If you are totally confused about the buzzwords used or would just like to know more, feel free to use the Contact Us link above. Or you can email Chuck Beyer or call ( 317-603-1234)